{"id":10132,"date":"2025-10-07T12:10:15","date_gmt":"2025-10-07T16:10:15","guid":{"rendered":"https:\/\/copernic.com\/?p=10132"},"modified":"2025-10-20T12:13:55","modified_gmt":"2025-10-20T16:13:55","slug":"vous-savez-quune-conversation-existe-mais-vous-ne-la-trouvez-pas","status":"publish","type":"post","link":"https:\/\/copernic.com\/fr\/2025\/10\/07\/vous-savez-quune-conversation-existe-mais-vous-ne-la-trouvez-pas\/","title":{"rendered":"Vous savez qu\u2019une conversation existe, mais vous ne la trouvez pas ?"},"content":{"rendered":"\n<p>Un coll\u00e8gue vous a demand\u00e9 de prendre en charge ses clients pendant ses vacances. Il vous a envoy\u00e9 des d\u00e9tails au sujet de l\u2019un de ces clients, mais vous ne vous souvenez plus s\u2019il l\u2019a fait par Teams ou par courriel. Personne n\u2019a envie de faire d\u00e9filer des centaines de messages et d\u2019e-mails pour retrouver une information pr\u00e9cise. C\u2019est l\u00e0 qu\u2019intervient Copernic ! <\/p>\n\n\n\n<p>Vous commencez par rechercher le nom de votre coll\u00e8gue et celui du client en question. Vous voyez appara\u00eetre 602 courriels et 60 conversations Teams. Cela fait encore beaucoup trop de documents \u00e0 parcourir, alors vous d\u00e9cidez d\u2019utiliser les filtres de recherche.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"936\" height=\"416\" src=\"https:\/\/copernic.com\/wp-content\/uploads\/2025\/10\/Picture1-6.png\" alt=\"\" class=\"wp-image-10133\" srcset=\"https:\/\/copernic.com\/wp-content\/uploads\/2025\/10\/Picture1-6.png 936w, https:\/\/copernic.com\/wp-content\/uploads\/2025\/10\/Picture1-6-300x133.png 300w, https:\/\/copernic.com\/wp-content\/uploads\/2025\/10\/Picture1-6-768x341.png 768w\" sizes=\"auto, (max-width: 936px) 100vw, 936px\" \/><\/figure>\n\n\n\n<p>Vous ajustez vos filtres en s\u00e9lectionnant une date proche du moment o\u00f9 l\u2019information a \u00e9t\u00e9 envoy\u00e9e et en choisissant le nom de votre coll\u00e8gue comme exp\u00e9diteur. Vos r\u00e9sultats se r\u00e9duisent alors \u00e0 160 courriels et 15 conversations Teams.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"936\" height=\"402\" src=\"https:\/\/copernic.com\/wp-content\/uploads\/2025\/10\/Picture1-7.png\" alt=\"\" class=\"wp-image-10135\" srcset=\"https:\/\/copernic.com\/wp-content\/uploads\/2025\/10\/Picture1-7.png 936w, https:\/\/copernic.com\/wp-content\/uploads\/2025\/10\/Picture1-7-300x129.png 300w, https:\/\/copernic.com\/wp-content\/uploads\/2025\/10\/Picture1-7-768x330.png 768w\" sizes=\"auto, (max-width: 936px) 100vw, 936px\" \/><\/figure>\n\n\n\n<p>Les 15 conversations Teams, d\u00e9sormais bien plus faciles \u00e0 g\u00e9rer, peuvent \u00eatre rapidement consult\u00e9es et \u00e9limin\u00e9es comme source du fichier recherch\u00e9.<\/p>\n\n\n\n<p>Une fois ces conversations \u00e9cart\u00e9es, vous examinez les quatre courriels restants. Vous en rep\u00e9rez un qui semble correspondre et cliquez dessus pour en afficher l\u2019aper\u00e7u.<\/p>\n\n\n\n<p>F\u00e9licitations ! Vous avez retrouv\u00e9 le bon document en quelques minutes seulement et pouvez maintenant consacrer votre temps \u00e0 aider le client plut\u00f4t qu\u2019\u00e0 chercher la bonne information.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"936\" height=\"486\" src=\"https:\/\/copernic.com\/wp-content\/uploads\/2025\/10\/Picture1-8.png\" alt=\"\" class=\"wp-image-10137\" srcset=\"https:\/\/copernic.com\/wp-content\/uploads\/2025\/10\/Picture1-8.png 936w, https:\/\/copernic.com\/wp-content\/uploads\/2025\/10\/Picture1-8-300x156.png 300w, https:\/\/copernic.com\/wp-content\/uploads\/2025\/10\/Picture1-8-768x399.png 768w\" sizes=\"auto, (max-width: 936px) 100vw, 936px\" \/><\/figure>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Un coll\u00e8gue vous a demand\u00e9 de prendre en charge ses clients pendant ses vacances. Il vous a envoy\u00e9 des d\u00e9tails au sujet de l\u2019un de ces clients, mais vous ne vous souvenez plus s\u2019il l\u2019a fait par Teams ou par courriel. Personne n\u2019a envie de faire d\u00e9filer des centaines de messages et d\u2019e-mails pour retrouver&#8230;<\/p>\n","protected":false},"author":3,"featured_media":10116,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[22],"tags":[],"class_list":["post-10132","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mode-demploi"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Vous savez qu\u2019une conversation existe, mais vous ne la trouvez pas ? | Copernic<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/copernic.com\/fr\/2025\/10\/07\/vous-savez-quune-conversation-existe-mais-vous-ne-la-trouvez-pas\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vous savez qu\u2019une conversation existe, mais vous ne la trouvez pas ? | Copernic\" \/>\n<meta property=\"og:description\" content=\"Un coll\u00e8gue vous a demand\u00e9 de prendre en charge ses clients pendant ses vacances. 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