{"id":10168,"date":"2025-10-24T10:41:10","date_gmt":"2025-10-24T14:41:10","guid":{"rendered":"https:\/\/copernic.com\/?p=10168"},"modified":"2025-11-07T10:45:35","modified_gmt":"2025-11-07T15:45:35","slug":"ressources-disponibles-pour-les-utilisateurs-de-copernic","status":"publish","type":"post","link":"https:\/\/copernic.com\/fr\/2025\/10\/24\/ressources-disponibles-pour-les-utilisateurs-de-copernic\/","title":{"rendered":"Ressources disponibles pour les utilisateurs de Copernic"},"content":{"rendered":"\n<p>Vous savez probablement d\u00e9j\u00e0 que l\u2019\u00e9quipe de soutien de Copernic est disponible pour r\u00e9pondre \u00e0 vos questions par courriel \u00e0 support@copernic.com. Mais saviez-vous que nous offrons \u00e9galement d\u2019autres moyens de r\u00e9pondre \u00e0 vos questions ? Explorons ensemble les ressources que nous mettons \u00e0 votre disposition !<\/p>\n\n\n\n<p><strong>Le Portail client<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/copernicsearch.freshdesk.com\/fr\/support\/solutions\">Notre Portail client<\/a> regroupe les r\u00e9ponses \u00e0 de nombreuses questions fr\u00e9quentes.<br>Ces questions sont cat\u00e9goris\u00e9es afin de vous aider \u00e0 trouver rapidement l\u2019information dont vous avez besoin. Vous pouvez aussi utiliser le champ de recherche si vous pr\u00e9f\u00e9rez ne pas parcourir toutes les cat\u00e9gories.<br>C\u2019est un excellent point de d\u00e9part pour apprendre \u00e0 configurer Copernic selon vos pr\u00e9f\u00e9rences.<br>Nos questions et r\u00e9ponses sont disponibles en fran\u00e7ais et en anglais.<\/p>\n\n\n\n<p><strong>Les Forums<\/strong><\/p>\n\n\n\n<p>Si vous cherchez des r\u00e9ponses aux questions que d\u2019autres utilisateurs se sont d\u00e9j\u00e0 pos\u00e9es ou si vous souhaitez d\u00e9couvrir des trucs et astuces partag\u00e9s par la communaut\u00e9, les <a href=\"https:\/\/copernicsearch.freshdesk.com\/a\/forums\">forums<\/a> sont l\u00e0 pour vous !<br>Il s\u2019agit avant tout d\u2019un espace o\u00f9 les utilisateurs \u00e9changent leurs questions, solutions et exp\u00e9riences.<br>Notre \u00e9quipe intervient \u00e0 l\u2019occasion, mais ne r\u00e9pond pas syst\u00e9matiquement en public (notre syst\u00e8me cr\u00e9e un billet afin que nous puissions vous r\u00e9pondre directement, sans que la r\u00e9ponse apparaisse dans le fil).<br>Les discussions sont publi\u00e9es par des utilisateurs de plusieurs pays et peuvent \u00eatre r\u00e9dig\u00e9es dans diff\u00e9rentes langues. Les cat\u00e9gories principales sont affich\u00e9es en anglais et en fran\u00e7ais.<\/p>\n\n\n\n<p><strong>La cha\u00eene YouTube<\/strong><\/p>\n\n\n\n<p>Si vous \u00eates un apprenant visuel et que vous pr\u00e9f\u00e9rez voir comment faire, notre <a href=\"https:\/\/www.youtube.com\/@CopernicSearch\/videos\">cha\u00eene YouTube<\/a> deviendra vite votre meilleure alli\u00e9e !Les vid\u00e9os y sont produites en anglais, mais vous pouvez facilement changer les sous-titres dans la langue de votre choix en suivant ces \u00e9tapes :<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"694\" height=\"738\" src=\"https:\/\/copernic.com\/wp-content\/uploads\/2025\/11\/Picture1.png\" alt=\"\" class=\"wp-image-10169\" srcset=\"https:\/\/copernic.com\/wp-content\/uploads\/2025\/11\/Picture1.png 694w, https:\/\/copernic.com\/wp-content\/uploads\/2025\/11\/Picture1-282x300.png 282w\" sizes=\"auto, (max-width: 694px) 100vw, 694px\" \/><\/figure>\n\n\n\n<p>Ouvrez \u00ab Settings \u00bb (Param\u00e8tres)<\/p>\n\n\n\n<p>S\u00e9lectionnez \u00ab Subtitles \u00bb (Sous-titres)<\/p>\n\n\n\n<p>Cliquez sur \u00ab Auto-translate \u00bb (Traduction automatique)<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"468\" height=\"588\" src=\"https:\/\/copernic.com\/wp-content\/uploads\/2025\/11\/Picture1-1.png\" alt=\"\" class=\"wp-image-10171\" srcset=\"https:\/\/copernic.com\/wp-content\/uploads\/2025\/11\/Picture1-1.png 468w, https:\/\/copernic.com\/wp-content\/uploads\/2025\/11\/Picture1-1-239x300.png 239w\" sizes=\"auto, (max-width: 468px) 100vw, 468px\" \/><\/figure>\n\n\n\n<p>Faites d\u00e9filer la liste jusqu\u2019\u00e0 trouver votre langue pr\u00e9f\u00e9r\u00e9e<\/p>\n\n\n\n<p>Cliquez sur la langue de votre choix<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vous savez probablement d\u00e9j\u00e0 que l\u2019\u00e9quipe de soutien de Copernic est disponible pour r\u00e9pondre \u00e0 vos questions par courriel \u00e0 support@copernic.com. Mais saviez-vous que nous offrons \u00e9galement d\u2019autres moyens de r\u00e9pondre \u00e0 vos questions ? Explorons ensemble les ressources que nous mettons \u00e0 votre disposition ! Le Portail client Notre Portail client regroupe les r\u00e9ponses&#8230;<\/p>\n","protected":false},"author":3,"featured_media":10152,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-10168","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classe"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ressources disponibles pour les utilisateurs de Copernic | Copernic<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/copernic.com\/fr\/2025\/10\/24\/ressources-disponibles-pour-les-utilisateurs-de-copernic\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ressources disponibles pour les utilisateurs de Copernic | Copernic\" \/>\n<meta property=\"og:description\" content=\"Vous savez probablement d\u00e9j\u00e0 que l\u2019\u00e9quipe de soutien de Copernic est disponible pour r\u00e9pondre \u00e0 vos questions par courriel \u00e0 support@copernic.com. 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