{"id":5364,"date":"2023-07-07T15:13:00","date_gmt":"2023-07-07T19:13:00","guid":{"rendered":"https:\/\/copernic.com\/?p=5364"},"modified":"2024-01-31T09:33:52","modified_gmt":"2024-01-31T14:33:52","slug":"creuser-plus-loin-dans-lespace-client","status":"publish","type":"post","link":"https:\/\/copernic.com\/fr\/2023\/07\/07\/creuser-plus-loin-dans-lespace-client\/","title":{"rendered":"Creuser plus loin dans l&rsquo;Espace client"},"content":{"rendered":"\n<p><a>Sur le <u>site web<\/u>, notre onglet \u00ab Espace client \u00bb vous permet d&rsquo;acc\u00e9der \u00e0 deux espaces diff\u00e9rents, en fonction de vos besoins.<\/a> <a>Pour ouvrir cette zone, survolez l&rsquo;onglet avec votre souris et le menu d\u00e9roulant affichera les deux options.<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/copernic.com\/wp-content\/uploads\/2023\/08\/image.png\" alt=\"\" class=\"wp-image-5365\" style=\"width:840px;height:167px\" width=\"840\" height=\"167\" srcset=\"https:\/\/copernic.com\/wp-content\/uploads\/2023\/08\/image.png 936w, https:\/\/copernic.com\/wp-content\/uploads\/2023\/08\/image-300x60.png 300w, https:\/\/copernic.com\/wp-content\/uploads\/2023\/08\/image-768x153.png 768w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/figure>\n\n\n\n<p><a>L&rsquo;option \u00ab Connexion boutique \u00bb vous dirige vers la page de notre partenaire de paiement.<\/a> <a>C&rsquo;est ici que vous pourrez g\u00e9rer vos commandes ant\u00e9rieures et contacter 2Checkout pour tout probl\u00e8me li\u00e9 \u00e0 votre paiement.<\/a>\u00a0 <a>Vous pouvez vous connecter en utilisant votre num\u00e9ro de commande ou l&rsquo;adresse \u00e9lectronique associ\u00e9e \u00e0 votre compte.<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"936\" height=\"530\" src=\"https:\/\/copernic.com\/wp-content\/uploads\/2023\/08\/image-1.png\" alt=\"\" class=\"wp-image-5367\" srcset=\"https:\/\/copernic.com\/wp-content\/uploads\/2023\/08\/image-1.png 936w, https:\/\/copernic.com\/wp-content\/uploads\/2023\/08\/image-1-300x170.png 300w, https:\/\/copernic.com\/wp-content\/uploads\/2023\/08\/image-1-768x435.png 768w\" sizes=\"auto, (max-width: 936px) 100vw, 936px\" \/><\/figure>\n\n\n\n<p><a>Une fois connect\u00e9, la page affichera une vue d&rsquo;ensemble de vos commandes.<\/a> <a>Vous pouvez consulter les d\u00e9tails d&rsquo;une commande en s\u00e9lectionnant \u00ab Visualiser le d\u00e9tail de la commande \u00bb \u00e0 droite de la commande que vous souhaitez examiner plus en d\u00e9tail.<\/a> <a>Il affiche \u00e9galement le num\u00e9ro de commande de chaque licence li\u00e9e \u00e0 votre compte.<\/a> <a>Il s&rsquo;agit du num\u00e9ro de commande que nous pourrions vous demander si vous nous avez contact\u00e9s au sujet du renouvellement.<\/a> <a>Si n\u00e9cessaire, vous pouvez \u00e9galement t\u00e9l\u00e9charger le produit \u00e0 partir de la page d\u00e9taill\u00e9e.<\/a> <a>La barre de navigation situ\u00e9e dans l&rsquo;en-t\u00eate du site comporte des onglets qui vous conduisent vers les sections les plus pratiques du syst\u00e8me 2Checkout.<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"936\" height=\"172\" src=\"https:\/\/copernic.com\/wp-content\/uploads\/2023\/08\/image-2.png\" alt=\"\" class=\"wp-image-5369\" srcset=\"https:\/\/copernic.com\/wp-content\/uploads\/2023\/08\/image-2.png 936w, https:\/\/copernic.com\/wp-content\/uploads\/2023\/08\/image-2-300x55.png 300w, https:\/\/copernic.com\/wp-content\/uploads\/2023\/08\/image-2-768x141.png 768w\" sizes=\"auto, (max-width: 936px) 100vw, 936px\" \/><\/figure>\n\n\n\n<p>L&rsquo;autre option du menu d\u00e9roulant de l&rsquo;Espace client vous permet d&rsquo;acc\u00e9der au Portail clients.<strong> <a>Il est important de noter que ces deux zones n&rsquo;ont pas les m\u00eames informations de connexion.<\/a> <a>La zone boutique est g\u00e9r\u00e9e par 2Checkout et le Portail clients est cr\u00e9\u00e9 par Copernic.<\/a><\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"936\" height=\"346\" src=\"https:\/\/copernic.com\/wp-content\/uploads\/2023\/08\/image-3.png\" alt=\"\" class=\"wp-image-5371\" srcset=\"https:\/\/copernic.com\/wp-content\/uploads\/2023\/08\/image-3.png 936w, https:\/\/copernic.com\/wp-content\/uploads\/2023\/08\/image-3-300x111.png 300w, https:\/\/copernic.com\/wp-content\/uploads\/2023\/08\/image-3-768x284.png 768w\" sizes=\"auto, (max-width: 936px) 100vw, 936px\" \/><\/figure>\n\n\n\n<p><a>Une fois connect\u00e9, la page affichera notre collection d&rsquo;articles contenant des r\u00e9ponses \u00e0 de nombreuses questions courantes.<\/a> <a>Vous pouvez \u00e9galement acc\u00e9der \u00e0 nos forums, soumettre un probl\u00e8me ou une question, et v\u00e9rifier un ticket ant\u00e9rieur.<\/a><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sur le site web, notre onglet \u00ab Espace client \u00bb vous permet d&rsquo;acc\u00e9der \u00e0 deux espaces diff\u00e9rents, en fonction de vos besoins. Pour ouvrir cette zone, survolez l&rsquo;onglet avec votre souris et le menu d\u00e9roulant affichera les deux options. L&rsquo;option \u00ab Connexion boutique \u00bb vous dirige vers la page de notre partenaire de paiement. C&rsquo;est&#8230;<\/p>\n","protected":false},"author":3,"featured_media":5308,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[23],"tags":[],"class_list":["post-5364","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-astuces-de-recherche"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Creuser plus loin dans l&#039;Espace client | Copernic<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/copernic.com\/fr\/2023\/07\/07\/creuser-plus-loin-dans-lespace-client\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Creuser plus loin dans l&#039;Espace client | Copernic\" \/>\n<meta property=\"og:description\" content=\"Sur le site web, notre onglet \u00ab Espace client \u00bb vous permet d&rsquo;acc\u00e9der \u00e0 deux espaces diff\u00e9rents, en fonction de vos besoins. 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