By default, the index data files are stored in a per-user path like this: “C:\Users\**username**\AppData\Local\Copernic\DesktopSearch“ This ensures that all users of your computer have their own personal index stored in a non-shared location. If you want to move your index data files, you can do the following steps: 3. Indexing & Performance 4. click “Change”…
Copernic Desktop Search might not be able to index a mailbox who has been added to your Microsoft Exchange account if the cached mode has been activated. Cached Exchange Mode is a feature in Microsoft Outlook that allows users to use their Microsoft 365 or Microsoft Exchange Server mailbox even when they are not connected to the internet or when the network connection is slow. Outlook creates a local copy of the mailbox data, stored in an Offline Storage Table (OST) file on the user’ computer. This allows for quick access to emails, calendar items, contacts, and other mailbox data without needing a constant connection to the server when this feature is enabled. Here are the steps if you want to…
Sometimes you have older files that you don’t need or want to index. You can exclude files from the index with a few steps. In the Options window, the Files tab displays the list of folders to index, and those excluded. The first part of the list indicates the name or complete path to each folder to index and the types of files to…
From time to time, we receive a question in our ticketing system that we feel would benefit others. When the question is posted in our forums, the community can read the question and subsequent responses. When it’s via an email, it is purely between the user and the agent. Today’s question is regarding OST files…
You want to streamline your holiday emails to only include the people that sent you greetings during a certain time frame. Can Copernic help with this? Yes! In today’s example, I’m trying to narrow down my holiday correspondence, so I don’t send repeated emails to people that have not sent a greeting in the preferred…
Maintaining hundreds of years of data is probably one of the most difficult tasks for the Clauses and the elves. As technology has grown, they’ve moved from paper lists and letters to spreadsheets and emails. The need to have a well-oiled system remains the same for the youngest generation. Copernic’s search solutions can help them…
Even when you’ve been using Copernic for years, you sometimes discover a helpful feature that will make your searches even faster and more efficient. Copernic offers pre-defined saved searches that you can use as a shortcut or can delete from your list to keep it nice and tidy. If you have a regular search, you…
Regular users of Copernic Desktop & Cloud search know how to do what they need to do but can sometimes miss some areas that are off their radar. The Result List View is an example of this. This is a subtle drop-down on the main page. It allows you to change your view of the…
You are probably aware that the Support Team at Copernic is available to answer your questions by emailing us at support@copernic.com. But do you know of our other methods of answering your questions? Let’s dig deeper into the resources we have available! Our Customer Portal houses answers to many common questions. These questions are categorized…
A colleague has asked you to cover their clients while they’re on vacation. They sent you some details about one of the clients, but you don’t remember whether it was via Teams or Email. Nobody wants to scroll through endless emails and chats trying to locate the information. Enter Copernic! You start by searching for…
Every few days, you try to stay on top of your expense reports and corporate billing. However, sometimes those tasks get put on the backburner until the last minute. You do not want to spend valuable time scrolling through receipts, invoices, and uploads to get this done. Today we will walk you through the process…
Sometimes we need to recall the date of a particular meeting. Depending on the number of meetings one could have, locating a particular meeting entails a lot of scrolling and frustration. Using refinements and Copernic can narrow your results quickly with limited information. To start, we have over 3,700 calendar items, including tasks and meetings/entries….