You are probably aware that the Support Team at Copernic is available to answer your questions by emailing us at support@copernic.com. But do you know of our other methods of answering your questions? Let’s dig deeper into the resources we have available! Our Customer Portal houses answers to many common questions. These questions are categorized…
A colleague has asked you to cover their clients while they’re on vacation. They sent you some details about one of the clients, but you don’t remember whether it was via Teams or Email. Nobody wants to scroll through endless emails and chats trying to locate the information. Enter Copernic! You start by searching for…
Every few days, you try to stay on top of your expense reports and corporate billing. However, sometimes those tasks get put on the backburner until the last minute. You do not want to spend valuable time scrolling through receipts, invoices, and uploads to get this done. Today we will walk you through the process…
Sometimes we need to recall the date of a particular meeting. Depending on the number of meetings one could have, locating a particular meeting entails a lot of scrolling and frustration. Using refinements and Copernic can narrow your results quickly with limited information. To start, we have over 3,700 calendar items, including tasks and meetings/entries….
Online shopping has become a staple in today’s society. Adding a product to a cart and purchasing it is second nature to most people. Knowing the following tricks for purchasing our software will help your subscription work seamlessly. At checkout, you are invited to opt for Automatic Renewal or disable it and renew manually. Your…
Are you a keyboard whiz who prides yourself on keyboard shortcuts over mouse use all day, every day? Transfer your love for shortcuts to the Copernic UI for even faster searches. Below, please find some shortcuts you can use while using the software. F1 Opens the support Web page (Freshdesk support page) Ctrl+FÂ Â Â Â Â Â Â Â Â Â Focus on the…
The User Interface (UI) of the software can be changed to a preferred language at any time. No matter the language of the UI, the software will search all documents, and results will reflect the language of the document(s) being sought. To change the language, select Tools in the header of the dashboard page. Under…
You probably know that you can reach our Support Team at support@copernic.com or by submitting a ticket to answer any questions you may have about the software. But did you know we have other resources available for you? Below, some of our available resources are discussed and linked so you can easily find them! Forums…
Let’s talk about the Index Status of Copernic! You will find the status report on the lower right-hand side of your software. It’s important to understand that this number fluctuates regularly as new information is becoming available for the software to locate and index. The percentage displayed indicates an approximation of the number of items…
Sometimes we are tasked with locating and sending multiple documents. This can seem daunting and tedious, but it doesn’t have to be! Copernic can make this a quick and easy request rather than taking up a lot of your valuable time. In this scenario, we are asked to locate and create a zip file of…
You likely have certain file paths that you use more than others and would like them to be indexed at a higher priority. You can create your Indexing settings under Tools. To dig a bit deeper with your indexing preferences, you will need to complete the following steps: To confirm your choice has been made,…
Our developers strive to keep Copernic user-friendly and intuitive. As with all software, some tricks can fall under the radar and the user doesn’t get the most bang for their buck. Let’s start at the beginning. When you first open Copernic, the main dashboard will display. On that page, you will see our Search bar,…